FAQ's

Why not see if you can find what you're looking for in our frequently asked questions

22 articles in this collection
Written by Thomas Wager

My Account

I've forgotten my login details, what should I do?

Trouble Signing in.

Written by Thomas Wager
Updated over a week ago

How do I receive my free bet?

Written by Thomas Wager
Updated over a week ago

How does the app know who I am? Do I need to provide any ID?

Verifying your account, Agechecked, License, ID.

Written by Thomas Wager
Updated over a week ago

What is the best method to deposit funds into my account?

Deposits, Funds.

Written by Thomas Wager
Updated over a week ago

Has my account been suspended?

Locked out of account, Suspended, Login issues.

Written by Thomas Wager
Updated over a week ago

Playing Circl

How does Circl work?

Rules of Circl.

Written by Thomas Wager
Updated over a week ago

What is the smallest/largest bet I can place online?

Betting amounts.

Written by Thomas Wager
Updated over a week ago

How many of my friends can play Circl?

Playing with friends.

Written by Thomas Wager
Updated over a week ago

What betting events can I start a Circl for?

Game rules, events.

Written by Thomas Wager
Updated over a week ago

My Circl game seems to be 'out of sync' with the match I'm watching?

Delays, Connectivity Issues.

Written by Thomas Wager
Updated over a week ago

A fixture isn't appearing in the app home screen, where is it?

Fixtures, Games, Matches.

Written by Thomas Wager
Updated over a week ago

I started a Circl on the wrong match, can I cancel it?

Wrong bet, Cancellation.

Written by Thomas Wager
Updated over a week ago

What counts as a VAR event?

VAR, Event, Rules of Play.

Written by Thomas Wager
Updated over a week ago

How does the 'Free Circl' work?

Free Circl, Sign-up, Free bets.

Written by Thomas Wager
Updated over a week ago

Why was an event missing from my Circl?

Missing event, Mistake, Wrong outcome.

Written by Thomas Wager
Updated over a week ago

Transactions

How can I deposit/withdraw funds into my account?

Depositing, Withdrawal, Funds, Wallet.

Written by Thomas Wager
Updated over a week ago

How long will it take for my deposit to be available?

Deposits, Funds.

Written by Thomas Wager
Updated over a week ago

How long will it take for withdrawn funds to enter my bank account?

Withdrawals, Funds.

Written by Thomas Wager
Updated over a week ago

Why didn't I receive my free bet?

Free Bet, Referral, Refer a Friend.

Written by Thomas Wager
Updated over a week ago

Do I have to pay tax on my winnings?

Winnings, Winner, Tax.

Written by Thomas Wager
Updated over a week ago

Help

What do I do if I think I have a problem with gambling?

Gambling, Help, Problem, Advice.

Written by Thomas Wager
Updated over a week ago

What can Circl do to help?

Help, Problem, Gambling, Cool off, Deposit limit, Self Exclusion.

Written by Thomas Wager
Updated over a week ago